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North Idaho College • Coeur d'Alene • Business & Professional Programs • Computer Applications & Office Technology


Office Procedures CAOT-210-01

  • Fall 2012

  • Section 01

  • 3.0 Credits

  • 08/27/2012 to 12/13/2012

  • Modified 08/27/2012



Contact Information


Instructor: Amy Bancroft

Email: amy_bancroft@nic.edu
Office: MCL 101
Phone: 208-769-3247

Office Hours:

Monday

Tuesday

Wednesday

Thursday

8:00-8:50

9:00-10:00

10:00-12:00

 2:00-3:00

Meeting Times


Lecture

Tuesday, Thursday, 10:00 AM to 11:15 AM, MCL 103

Description


This course is designed to provide students with the information necessary to be successful in today's rapidly changing office environment. In addition to providing students with opportunities to practice and use previously learned skills and abilities topics include office technology; the global economy; increased diversity in the workplace; career planning and preparation; the importance of interpersonal; oral and written communication skills; teamwork; critical thinking skills; ethical issues in the work environment; learning and applying effective telephone techniques; handling office callers; scheduling appointments; meetings; and conferences; making travel arrangements; handling the office mail; and stress and time management. This is a required course in Computer Applications and Office Technology programs. Lecture: 3 hours per week Pre/Corequisite: CAOT-120

Materials


The following book is required for this course.

Office Procedures for the 21st Century

Author: Burton & Shelton
Publisher: Pearson
Edition: 8
ISBN: 0-13-506389-2
Availability: Campus Bookstore

Outcomes


After the completion of this course, you should know and be able to:

-         Demonstrate the ability to work effectively in an office setting

-         Understand the use of office technologies

-         Understand the role of the administrative support professional

Assessment


30%: Chapter Activities
10%: Chapter Quizzes
30%: Chapter Exams
30%: Research Paper/Portfolio Project

Course Policies


  • All assignments are necessary for properly understanding this material.
  • You are responsible for ALL sources of information.
  • The workload for this course can be demanding; you must make effective use of your time. You are responsible for your own learning.
  • DO NOT PROCRASTINATE!
  • All assignments and exams must be completed and submitted by the deadline(s) according to the course materials.
  • LATE assignments will only be accepted for 12 hours after the due date and are worth 75%.

Schedule


See information in Blackboard for assignments and due dates.

Division Policies


Student Responsibility

As outlined in the Student Code of Conduct, all North Idaho College students have both rights and responsibilities: Please access www.nic.ferpa.StudentCode/index.htm for complete information that pertains to this subject. For a complete explanation of the North Idaho College Statement on Academic Honesty & Academic Integrity please refer to Policy 5.06 & Procedure 5.06.01: http://www.nic.edu/modules/images/websites/121/file/section5/5.06.01policy.pdf 

Academic Integrity 

Disruptive behavior in the class is not tolerated. To quote from the NIC "Student Code of Conduct," Article II, (found in the Student Handbook):

In order to carry out North Idaho College's Mission and to create a community of learners, the students, faculty, staff, and administrators must share common principles or values.  These values - which include honesty, trust, fairness, respect, and responsibility - make up academic integrity.

II.  Academic Dishonesty.

Violations of academic integrity involve using or attempting to use any method that enables an individual to misrepresent the quality or integrity of his or her work at North Idaho College.  These violations include the following:

Cheating:  using or attempting to use unauthorized materials, information, or study in any academic exercise.

Fabrication:  falsifying or inventing any information or citation in an academic exercise.

Plagiarism:  knowingly representing the words, ideas or work  of another as one's own in an academic exercise.

Violation of Intellectual Property:  stealing, altering, or destroying the academic work of other members of the community or the educational resources, materials, or official documents of the college.

Facilitating Academic Dishonesty:  knowingly helping another to attempt to violate any provisions of this policy. 

Our department strongly endorses the above code, believing that no learning can take place if a strong commitment to academic integrity is compromised. Any unethical behavior, including any violation of academic integrity or instance of plagiarism, may result in a grade of zero for an assignment in question or failure of the course.

Institutional Policies


Student Responsibilities

As students undertake to fulfill the obligations and duties outlined in this document, the college community of which they are a part undertakes to respect the basic freedoms of students. In recognition of students’ rights and dignity as members of the college, North Idaho College is committed to the principles found in the NIC Student Handbook.

Center for Educational Access/Disability Support Services

In compliance with the Americans with Disabilities Act of 1990 and Section 504/508 of the Rehabilitation Act of 1973, North Idaho College provides accommodations to eligible students who experience barriers in the educational setting due to learning, emotional / mental, physical, visual, or hearing disabilities.  Instructors will provide accommodations to students only after having received a Letter of Accommodation from the Center for Educational Access. 

If a student would like to request accommodations, he or she must contact the Center for Educational Access so that a Letter of Accommodation may be sent to the instructor.  Students requesting accommodations must contact the Center for Educational Access at the beginning of each semester.

Non-Payment

By registering at North Idaho College, you agree to provide payment by the due dates. You also understand that collection costs and legal fees will be added if the services of a collection agency are utilized.

If you are registered for a class and do not attend, you will still be liable for the tuition unless you drop the class.

Withdrawal

Last day for students to withdraw from semester-length classes:  http://www.nic.edu/calendar/

Instructor-Initiated Withdrawal: Instructors have the right to withdraw students for academic reasons up until the same date; in doing so, instructors must notify students through NIC e-mail within 48 hours of submitting documentation to the Registrar's office, and students have the right to appeal the instructor's decision. For more information, see the NIC Procedure: http://www.nic.edu/modules/images/websites/121/file/section5/5.04.02procedure.pdf.

Financial Aid Satisfactory Progress Policy: All withdrawals, whether for individual classes, total withdrawal from school, or instructor-initiated are not considered to be satisfactory progress for financial aid.  See the Financial Aid Satisfactory Progress Policy: http://www.nic.edu/Websites/index.asp?dpt=29&pageID=1336

Additional withdrawal information:  http://www.nic.edu/catalog

Incompletes

An incomplete is assigned only if the student has been in attendance and has done satisfactory work to within three weeks of the end of the semester (or proportional length of time for a course of less than a semester in length).  Incompletes are issued only in cases of extenuating circumstances, such as severe illness or injury.  Incompletes are not issued in cases in which the student is simply unable to complete his/her work within the specified semester or session.  If a final grade of "I" is recorded, the instructor will indicate in writing to the Registrar what the student must do to make up the deficiency.  The instructor will indicate in the written statement what permanent grade should be entered if the Incomplete is not removed by the deadline.

All incomplete grades must be removed within six weeks after the first class day of the following term, excluding the summer session.  If the Incomplete is not removed by that date, the grade reverts to the grade indicated by the instructor's written statement authorizing the incomplete.

Discrimination and Harassment

North Idaho College has a zero tolerance policy for any acts of discrimination or harassment of any kind.  For more information, please see the NIC Student Handbook, Code of Conduct Article III and Article VIII. Compliance efforts with respect to these laws and regulations are the responsibility of each member of the campus community and are under the direction of the Dean of Students Office for Student Issues (2nd floor, Edminster Student Union Building, (208) 676-7156) and the Human Resources Office (Sherman Administration Building, (208) 769-3304) for employee issues.

Institutional Statement


DROP FOR NON-PAYMENT:  By registering at North Idaho College, you agree to provide payment by the due dates. You will be dropped from classes if payment is not received by  5 p.m. Pacific Time on the third day of the semester. Students on the waitlist will be given the option to register for classes after students are dropped for non-payment.

REMOVAL FROM CLASS FOR NON-ATTENDANCE:  Attendance is based on your participation in this class. Failure to attend may result in your being removed from this class and may result in your financial aid award being reduced. You are responsible for confirming the accuracy of your attendance record.